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Terms & Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your use of SQEForge ("we", "us", "our", "the Platform"), a digital educational platform providing study materials, practice questions, mock examinations, and related resources for the Solicitors Qualifying Examination (SQE).

By registering, purchasing access, or using our services, you ("you", "the Customer", "the User") agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

These Terms apply to both:

  • Consumer Customers: Individuals purchasing for personal use, protected under the Consumer Rights Act 2015
  • Business Customers: Corporate entities, law firms, educational institutions, or other organisations purchasing on behalf of employees, students, or members

2. Service Overview

SQEForge provides access to:

  • Practice questions for FLK1 and FLK2 assessments
  • Full-length mock examinations
  • Study notes, revision guides, and black letter law summaries
  • Performance tracking and analytics
  • Exam simulation tools

We reserve the right to modify, update, or discontinue any feature or content at our discretion. Material updates to core services will be communicated via email.

3. Access, Licensing & Account Use

3.1 Access Period

Access is granted for the specific period stated at the time of purchase (e.g., 3 months, 6 months, 12 months). Access expires automatically at the end of this period. No automatic renewals occur unless explicitly agreed at purchase.

3.2 License Grant

You are granted a personal, non-exclusive, non-transferable, revocable license to access and use the Platform materials solely for your own private study purposes. This license does not permit:

  • Sharing access credentials or allowing others to use your account
  • Reproducing, copying, or distributing any content
  • Scraping, downloading, or extracting data in bulk
  • Commercial use or resale of materials
  • Creating derivative works from our content

3.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately at support@sqeforge.com if you suspect unauthorised access to your account.

Sharing accounts is strictly prohibited. We monitor for suspicious activity including simultaneous logins from multiple locations or excessive usage patterns. Account sharing may result in immediate suspension without refund.

4. Purchases and Payment

4.1 Pricing

All prices are displayed in GBP (£) and include VAT where applicable. Prices may change at any time, but changes will not affect purchases already completed.

4.2 Payment Processing

Payments are processed securely via Stripe. By providing payment information, you represent that you are authorised to use the payment method provided.

4.3 Business Purchases

Business customers purchasing access for multiple users may be subject to volume licensing agreements. Contact support@sqeforge.com for institutional pricing.

5. Refunds and Cancellations

5.1 Consumer Rights (Consumer Rights Act 2015)

If you are a consumer purchasing for personal use, you have the right to cancel your order within 14 days of purchase under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

However: Digital content purchased online loses the 14-day cancellation right once you begin downloading or accessing the content, provided you have given your express consent and acknowledged that you lose your cancellation right.

By accessing SQEForge immediately after purchase, you agree that access begins immediately and you waive your 14-day cancellation right in exchange for immediate access.

5.2 Exceptional Refunds

Refunds may be granted at our discretion in the following circumstances:

  • Technical faults preventing access to the Platform that we are unable to resolve
  • Content not matching the description provided at the time of purchase
  • Duplicate or accidental purchases made in error
  • Where required by law under the Consumer Rights Act 2015

Refund requests must be submitted within 14 days of purchase to support@sqeforge.com. Approved refunds will be processed within 5-10 working days to your original payment method.

5.3 Business-to-Business Purchases

If you are purchasing as a business entity, the Consumer Rights Act 2015 does not apply. Refunds for business purchases are at our sole discretion and subject to our commercial refund policy. All sales are final unless otherwise agreed in writing.

5.4 No Refunds for Partial Use

Refunds are not available based on partial use of the access period, dissatisfaction with exam results, or change of study plans.

6. Intellectual Property Rights

All content on SQEForge, including but not limited to practice questions, mock exams, study notes, explanations, software, graphics, text, and trademarks, is the exclusive intellectual property of SQEForge or its licensors and is protected by UK and international copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, reproduce, or redistribute any content
  • Create derivative works or adaptations
  • Reverse engineer or decompile any software
  • Remove or alter copyright notices or watermarks
  • Use content for commercial purposes or in competitive products
  • Share content via study groups, forums, or social media

Unauthorised use may result in legal action and claims for damages.

7. Data Protection and Privacy

7.1 Data Collection

We collect and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For full details, see our Privacy Policy.

7.2 No Sharing or Selling of Data

We do not sell, rent, or share your personal data with third parties for marketing purposes. Your study data, progress, and performance analytics remain private and are used solely to provide and improve our services.

7.3 Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and you use the Platform at your own risk.

7.4 Your Rights

You have the right to access, correct, delete, or port your personal data. Contact support@sqeforge.com to exercise these rights.

8. Prohibited Conduct

You must not:

  • Use the Platform for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Introduce viruses, malware, or harmful code
  • Interfere with other users' access or enjoyment of the Platform
  • Scrape, mine, or extract data using automated tools
  • Impersonate others or create false accounts
  • Post or transmit offensive, defamatory, or illegal content
  • Use the Platform in any way that could damage our reputation

Violation of these prohibitions may result in immediate termination of access without refund and potential legal action.

9. Suspension and Termination

9.1 Our Right to Suspend or Terminate

We reserve the right to suspend or terminate your account immediately without notice or refund if you:

  • Breach these Terms
  • Share your account or login credentials
  • Engage in fraudulent or illegal activity
  • Use the Platform in a manner that harms our business or reputation
  • Fail to pay outstanding fees

9.2 Your Right to Terminate

You may terminate your account at any time by contacting support@sqeforge.com. No refunds are provided for early termination unless required by law.

10. Disclaimers and Limitation of Liability

10.1 No Guarantee of Results

SQEForge provides educational materials to support your SQE preparation. We do not guarantee any specific exam results, pass rates, or qualification outcomes. Your success depends on multiple factors including your study effort, prior knowledge, and exam-day performance.

10.2 Content Accuracy

While we strive to ensure all content is accurate and up-to-date, we cannot guarantee the completeness or accuracy of materials. Legal principles, regulations, and exam standards may change. You should verify critical information independently.

10.3 Service Availability

We aim for 99.9% uptime but cannot guarantee uninterrupted access. The Platform may be unavailable due to maintenance, technical issues, or circumstances beyond our control. We are not liable for any loss resulting from service interruptions.

10.4 Limitation of Liability (Consumer Customers)

Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under UK law

Subject to the above, our total liability to consumer customers for any loss or damage arising from your use of the Platform is limited to the amount you paid for access.

10.5 Limitation of Liability (Business Customers)

For business customers, we exclude all implied warranties and conditions to the fullest extent permitted by law. Our total liability is limited to the fees paid in the 12 months prior to the claim. We are not liable for any indirect, consequential, or special damages including lost profits, data loss, or business interruption.

11. Indemnification

You agree to indemnify and hold harmless SQEForge, its directors, employees, and agents from any claims, damages, or expenses (including legal fees) arising from:

  • Your breach of these Terms
  • Your violation of any law or third-party rights
  • Your use or misuse of the Platform
  • Any content you submit or post

12. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via email at least 30 days before taking effect. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.

If you do not agree to the changes, you must stop using the Platform. For significant changes, we may offer refunds on a pro-rata basis.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

For consumer customers: Nothing in this clause affects your statutory rights as a consumer, including your right to bring proceedings in your local courts.

14. Dispute Resolution

If you have a complaint or dispute, please contact us first at support@sqeforge.com. We aim to resolve all issues amicably and promptly.

Consumer customers may also use the EU Online Dispute Resolution platform (if applicable) or seek advice from Citizens Advice or Trading Standards.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and SQEForge regarding your use of the Platform.

17. Contact Information

For all enquiries, support requests, refund requests, or complaints, please contact us at:

Email: support@sqeforge.com

We aim to respond to all enquiries within 2 working days.

Last updated: January 2026